Shipping policy
Shipping Policy
Thank you for shopping at Hzorishop. We are dedicated to delivering your order accurately, safely, and on time. Please review our shipping guidelines below.
📦 Shipping Rates & Delivery Time
We process all orders within 1–3 business days. Shipping times and costs depend on your order value:
- Orders under £45: £4.99 standard shipping fee.
- Orders £45 and over: Free standard shipping.
- Delivery Time: 7–14 business days after shipment.
📍 Track Your Order
Once your order ships, you will receive a confirmation email. This email includes a tracking number to follow your package.
⚠️ Lost or Damaged Packages
We are not liable for products damaged or lost during transit. If you receive a damaged order, please contact the shipment carrier or our support team immediately to file a claim. Save all packaging materials and damaged goods before filing a claim.
✉️ Contact Information
If you have questions about your order or our shipping practices, contact us at:
- Email: johthqgni121@outlook.com
- Phone: +44 7307 422121
- Address: 92 Crediton Drive, Wigan, WN2 5HU, United Kingdom